FREQUENTLY ASKED QUESTIONS

What is a Payday Loan versus an Installment Loan?

A payday loan is usually repaid in a single repayment on the borrower's next payday, or when income is received from another source. The due date for a payday loan is typically two to four weeks from the date the loan was made. On the other hand, an installment loan is a type of loan in which you borrow a sum of money and pay it back in fixed amounts called "installments" on specific dates as indicated on the payment schedule within your consumer loan agreement. Unlike payday loans, installment loans give you the flexibility to pay over a much longer period of time.

What You Will Need to Qualify:

• A job or other regular source of income; and
• A valid bank account in good standing; and
• A valid email address and phone number; and
• Be least 18 years old; and
• Reside in a state in which we offer loans.

How much can I borrow?

If this is your first time getting a loan through Acorn Servicing, you may qualify to receive up to $1,500. Returning customers that remain in good standing after a certain number of successful payments may qualify for up to $5,000. Not everyone will qualify for the maximum loan amount.

What happens if I have bad credit?

Acorn Servicing understands that you may have had credit troubles in the past. Our loans are meant to service a wide range of borrowers, regardless of past problems with credit. Our goal is to help borrowers get the money they need, especially when other lenders won't consider them. We are here for you.

How is my bank information used by Acorn Servicing?

Acorn Servicing uses your bank account information to determine income deposit information and to verify your source of income.

How can I repay my loan early?

To pay your loan off in full, give us a call at and our Customer Support agents will be happy to assist you.

What happens if I do not repay my loan?

We will be happy to work with you if you find yourself in a situation where you become unable to repay your loan. Please contact us. Please refer to the default provision within your consumer loan agreement for more information in the event you fail to pay your loan. Please note, we may share your payment performance under your loan with credit reporting agencies.

How quickly will I get my money?

If your application is approved, we can electronically deposit loan proceeds into your account in as little as one day. The time may vary depending on your bank's transfer policies.

How do I make payments on my loan?

Typically, payments are automatically deducted from the same bank account where your loan proceeds were deposited. No hassle. No stamps. We try to make repaying your loans as convenient as possible. If you prefer not to use an electronic repayment method, you have the option to pay by cashier's check or money order by mailing payment to Acorn Servicing, , , . Checks and money orders must be received by us no later than the scheduled payment due date.

What if I can’t make my payment on the due date?

It is your responsibility to repay your loan on the scheduled due dates. If you are unable to make your scheduled payment, please contact us at least three (3) business days prior to the date your payment is due.

You can schedule automatic electronic payments from your checking account. If you do make a late payment, skip a payment, or a payment is returned to us, you may incur additional fees.

Is this site secure? How will you protect my personal information?

Keeping your financial and personal information secure and confidential is a top priority at Acorn Servicing. We transact all our loans on our secure SSL server.